What does beer have to do with branding? consideration sets, choice overload and why customers buy brands they know and trust.

What Does Beer Have to Do with Branding?

Walk into almost any pub in Australia and ask someone what they drink.

You will often hear the same answer every time.

“Great Northern.”

“XXXX.”

“Carlton Dry.”

“VB.”

Most people do not stand at the bar analysing every beer available before making a decision. In fact, many already know what they are going to order before they walk through the door.

This simple observation reveals one of the most powerful concepts in marketing and consumer behaviour: the consideration set.

What Is a Consideration Set?

A consideration set is the small group of brands a consumer seriously considers when making a purchase.

Even when hundreds of options are available, most people only consider a handful.

Think about beer.

A customer may walk into a craft brewery with 40 beers on tap. They might spend a few minutes reading the menu, asking questions, or looking at what everyone else is drinking.

But when decision time arrives, many will choose something that feels familiar or aligns with what they already know they enjoy.

The same thing happens every day when people buy:

  • Cars
  • Coffee
  • Phones
  • Insurance
  • Building services
  • Accounting services
  • Marketing services

Consumers do not evaluate every available option. They select from a small list of brands that already exist in their minds.

This list is their consideration set.

Why Branding Matters More Than Most Business Owners Think

Many business owners believe branding starts and ends with a logo.

A logo is important, but it is only one small part of a much larger picture.

A brand is the collection of thoughts, feelings, experiences and expectations people associate with your business.

Think about some of the world’s most recognised brands.

Nike.

McDonald’s.

KFC.

The logos themselves are incredibly simple. A child could draw them.

The real value comes from what people think when they see them.

Those brands have spent decades building trust, recognition and familiarity.

When a customer is ready to buy, they are already in the consideration set.

The Problem With Too Much Choice

Consumer psychologists often refer to a phenomenon known as choice overload.

When people are presented with too many options, decision-making becomes more difficult.

Instead of feeling empowered, they often feel overwhelmed.

This is why many people walk into a craft brewery and suddenly become uncertain.

With dozens of unfamiliar options available, the easiest choice is often the one that feels safest or most familiar.

The same principle applies to business.

A customer may search online and find:

  • 50 builders
  • 30 accountants
  • 20 marketing agencies
  • 15 real estate agents

Yet most will only seriously consider a handful.

The businesses that have already built awareness and trust are far more likely to make the shortlist.

What This Means for Small Businesses

Many small businesses focus heavily on lead generation while neglecting brand building.

The problem is simple.

People rarely buy from businesses they have never heard of.

Builders

When someone decides to build a new home, they do not contact every builder in the region.

They usually have two or three names in mind already.

Accountants

When tax time arrives, most people already know which accountants they trust.

Restaurants

When deciding where to eat, people often choose from a handful of familiar venues rather than every option available.

Real Estate Agents

When it is time to sell a property, sellers often call the agents they recognise first.

The same principle applies regardless of industry.

If your business is not in the customer’s consideration set, you may never get the opportunity to compete for the sale.

How Businesses Enter the Consideration Set

Strong brands are built through consistent exposure and positive experiences.

Every touchpoint matters:

Individually these things may seem small.

Together they create familiarity.

Over time, familiarity becomes trust.

Trust earns a place in the consideration set.

The Role of Content Marketing

This is one reason content marketing is so powerful.

Not every blog article leads directly to a sale.

Not every social media post generates an enquiry.

But every helpful piece of content helps strengthen brand awareness.

When someone repeatedly sees your business providing useful information, your business becomes more familiar.

Eventually, when they need your product or service, your name is already in their mind.

You have entered their consideration set.

Final Thoughts

So what does beer have to do with branding?

Quite a lot.

Every time someone reaches for a familiar beer instead of analysing every option available, they are demonstrating one of the most important principles in marketing.

People buy brands they know.

People buy brands they trust.

People buy brands they remember.

The goal of branding is not simply to create a nice logo.

The goal is to ensure that when a customer is finally ready to buy, your business is one of the few businesses they seriously consider.

And that can make all the difference.

About the Author

Darren Muller is the co-founder of DLM Marketing and holds qualifications in Business (Marketing & eCommerce) and a Master’s Degree in Digital Design. With more than 25 years of experience in marketing, website development and business strategy, Darren helps businesses achieve sustainable growth through practical marketing solutions. Learn more about Darren Muller →

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